Frequently Asked Questions
When do you operate?
PEC Wine Tours operates wine tours 7 days a week, year round except Christmas day Boxing day and New Years day. Our business office is open Monday to Friday 9:30am to 5pm.
Where do you pick up?
We pick up at most locations within a 5km radius of Picton, Bloomfield and Wellington. This includes hotels, B&B’s, Airbnb’s, and private homes.
What kind of vehicle will we be in?
We have a number of different vehicles in our fleet including 14 & 24 passenger vans, SUV’s, and limousines. For the ultimate in luxury, we have a Rolls Royce Ghost available for private tours.
Do we get to choose? Can we have a limo?
Vehicles are booked and assigned based on guide and vehicle availability, pick up location, group size and other bookings for the date. We CANNOT guarantee the availability/assignment of any one particular vehicle unless you have booked a private limousine tour or a Rolls Royce tour.
How many wineries do we go to?
Typically, on the half day tour, the average number of wineries is 5. The full day is an average of 7 wineries. Our Bachelorette tours are 4 wineries.
Which wineries will we visit?
We have preset itineraries for our wine tours. Each vehicle has a different set of wineries for it’s tour. We book appointments at all wineries one week in advance of all tours.
Can we pick the wineries?
If you have specific wineries you wish to visit – or not visit – please let our office know at the time of booking. We try to accommodate special requests if possible. Please keep in mind that our guides know the area and wineries very well and may have suggestions and insights into wineries you may enjoy based on your likes and dislikes, just ask!
Can we buy wine at the wineries we visit?
Yes! In fact, it’s strongly encouraged. Many of the wineries we visit are smaller wineries whose products may not be available in the LCBO.
Do we need to book ahead?
Yes, all of our tours are by reservation only.
What if we need to cancel?
We require a minimum of 48 hours notice for all cancellations or changes to the number of people otherwise a 50% deposit will be charged.
Is it okay to give our guide a tip?
It’s all about the experience and our guides do their best to ensure you have a great time on your tour. Tips are most appreciated.
Should I leave a review?
Yes please do leave a review of your tour and guide on TripAdvisor. We value your feedback and it is helpful to other people when considering which wine tour company to book a tour with.