Cancellation or Change Policy

Cancellation or Change Policy

  • Persons may be substituted within a tour without penalty.
  • There is no penalty if the tour is cancelled or changed 7 days prior to the date of the tour.
  • There is a 50% penalty if, for any reason, the tour is cancelled, or the number of people changes to less than originally booked within 7 days of the date of the tour.  
    • 50% of total tour price if cancelled; 
    • 50% of individual tour price if a person(s) cancels.
  • No refunds or credits are given for ‘no shows’, guests that miss the departure time or leave the tour before it is finished.
  • There are no refunds for any changes to or cancellation on the day of the tour.
  • Payment is due in full for tours booked 8 days prior to the date of the tour. Guests will have 24 hours to make any changes or cancel their booking with no penalty.

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Stay-at-Home Order Extended

Due to the extended provincial stay-at-home order, all tours booked until May 20 will have to be cancelled or rescheduled. No new bookings for dates between April 19 to May 20 will be accepted.

We are currently still taking bookings for your summer and fall tours. Start planning for your future visit and reserve your spot online!

Thank you to everyone for your continued support. We can’t wait to see you soon.